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Customer feedback

Customer service is the number one priority at the ARC Group and we aim to make your accident repair experience as painless as possible with first-class repair and support. Please tell us about your experience with us by filling in our short online Customer Satisfaction Survey. We take your opinion very seriously and your feedback really does help us maintain and improve our level of service for the future.

How would you rate:

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Excellent

Our repair on your vehicle?

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Average
Excellent

Our overall level of service?

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Average
Excellent

The friendliness of our team?

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Average
Excellent

The time taken to carry out repair?

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Average
Excellent

How we communicated with you?

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Average
Excellent

Would you recommend us to another?

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How would you rate your experience with us?

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Group locations

Bristol Accident Repair Centre (Central) Ltd

1 Jane Street
Lawrence Hill, Bristol
BS5 9JD
T: 01179 553 399
F: 01179 553 225
E: bristolcentral@arcgroup.uk.com
8:00am – 5:00pm Monday – Friday | 8:00am – 12:30pm Saturdays
Out of hours recovery (Hinton Rescue) - 01225 448 025

Bristol Accident Repair Centre Ltd

Environmental House
Anthea Rd, Fishponds Trading Estate
Fishponds, Bristol BS5 7EX
T: 01179 651 876
F: 01179 585 995
E: bristol@arcgroup.uk.com
8:00am – 5:00pm Monday – Friday | 8:00am – 12:30pm Saturdays
Out of hours recovery (Hinton Rescue) - 01225 448 025

Chippenham Accident Repair Centre Ltd

Vincients Road
Bumpers Farm Industrial Estate
Chippenham, Wiltshire SN14 6NQ
T: 01249 447 575
F: 01249 448 007
E: chippenham@arcgroup.uk.com
8:00am – 5:00pm Monday – Friday | 8:00am – 12:30pm Saturdays
Out of hours recovery (Oakwood Recovery) - 01225 812 433 and 07879 665 959

Swindon Accident Repair Centre Ltd

Unit P, Wedgewood Close
Swindon, Wiltshire
SN2 1EJ
T: 01793 433 246
F: 01793 525 495
E: swindon@arcgroup.uk.com
8:00am – 5:00pm Monday – Friday | 8:00am – 12:30pm Saturdays
Out of hours recovery (Oakwood Recovery) - 01225 812 433 and 07879 665 959

Weston Accident Repair Centre Ltd

5 Langford Road
Weston-super-mare
Avon, BS23 3HP
T: 01934 628 873
F: 01934 621 328
E: weston@arcgroup.uk.com
8:00am – 5:00pm Monday – Friday | 8:00am – 12:30pm Saturdays
Out of hours recovery (Hinton Rescue) - 01225 448 025